Policies

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Simplify product safety with the Manage Your Compliance dashboard


Amazon’s Manage Your Compliance dashboard helps sellers save time and focus on growing their business by putting safety and regulatory-requirements management in one place.Products that don’t comply with safety and regulatory standards can put customer health at risk. If a product lacks the right compliance documentation, your listings could be removed, which might affect your Account Health. If you ship internationally, non-compliant items might get stopped in customs. And if you have inventory at Amazon fulfillment centers, non-compliant products might be disposed of.

Amazon | Account Health Rating program policy


To help you better manage your account health, we've created the Account Health Rating (AHR). The AHR indicates your selling account’s risk of deactivation due to non-compliance with certain Amazon selling policies. It is displayed on your seller's Account Health page for each store in which you sell worldwide.

Amazon | Customer product reviews policies


Customer reviews are an integral part of the customer shopping experience on Amazon. Customers use these reviews to learn more about the product, assess whether it fits their needs, and make an informed purchase decision. Customer reviews also help sellers understand the customers’ sentiment about their products, what features or aspects of the product customers like, and what areas need improvements. Reviews also provide sellers with ideas on how to improve their products. In order for customer reviews to continue to provide these benefits to customers and sellers, they have to remain a true and authentic reflection of customers’ experiences with the products.